Even though the hosting service supplied by the different companies is practically identical, every provider has got their own platform with its own tweaks and ways to accomplish specific things. In situations like this, an information-laden knowledge base would be extremely helpful both for persons with no past experience and for technically capable users who will at some point discover how specific tasks are done, but will lose precious time in the meantime. The objective of such a knowledge base is to help make the service quick and easy to use, sparing users lots of time and efforts. The end result is more contented customers, as they can swiftly find the information they’re searching for, and much less work for the support team, because typically most of the questions and difficulties that clients have got are already listed in the knowledge base. On the condition that the articles are professionally written and cover more topics, you will be able to discover more not only about your account, but also about the web hosting service as a whole.
Extensive Online Documentation in Website Hosting
If you purchase a website hosting package from us, you will obtain access to our thorough online documentation where you will see information on just about everything connected with our web hosting plans. The topics cover anything from how to create an e-mail address on your hand-held device, to how to do different things using an .htaccess file. The articles themselves are written in an easy-to-comprehend fashion and include in-depth guidelines on how to execute a certain task inside your Hepsia Control Panel. You can also find info that is not directly related to Hepsia, for instance one that concerns web-based apps on your desktop computer. The entire collection of articles will be available in the Help section of the Control Panel, but the ones that are applicable to a certain section can be accessed on the spot. Considering the fact that we’ve covered as many topics as possible, you’ll be able to acquaint yourself with practically everything related to your account.
Extensive Online Documentation in Semi-dedicated Hosting
We have prepared a comprehensive knowledge base for all our current and potential clients, so in case you purchase a semi-dedicated server plan through us, you will be able to find any information that you are looking for at any time. We have a vast number of informational help articles, which will help you better understand what is happening in your account – "What’s PHP?" and "What are file access permissions?" are just two instances. Our in-depth guides will help you do anything you need – unpack an archive, import a database, redirect a domain name, and so on. On top of that, we’ve also got troubleshooting instructions, which will permit you to find out what induces a given problem and the probable solutions for it. If you’re unable to send e-mails or your domain returns an HTTP 500 error message, for instance, you can check our knowledge base and resolve the issue momentarily. The articles can be accessed through each section of the Control Panel, as well as through the all-encompassing Help section.