Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Section

  • You can find almost all the answers to your questions in the easy–to–navigate Help Center section incorporated into Squid Web Hosting’s Web Hosting Control Panel. It features a huge knowledge base with regularly asked questions and comprehensive educational articles compiled by our knowledgeable tech support team.

  • Top quality support service

  • How–To Video Clips

  • We have compiled a collection of educational video tutorials that detailedly illustrate how to tackle a typical problem related to your Linux website hosting packages account. You will find the educational videos in the Help Center section.

  • Intuitive help center

  • A 60–Minute Ticket Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24x7 tech support service with a 60–minute ticket response time guarantee. A group of capable technicians will be at your disposal to attend to all the enquiries that you may possibly have. During non–peak periods, an answer will be offered within just twenty minutes.