Support Channels

  • 1 hour ticket response time

  • A 60–minutes Inquiry Answer Warranty

  • Our technical assistance team is on duty round–the–clock to attend to all of your help tickets. Every ticket you send out to us will be taken care of within maximum sixty minutes. If your problem calls for the assistance of an administrator, we are going to forward the ticket to the person in charge and will let you know that the problem will soon be resolved.

  • Top quality support service

  • Professional Client Help And Support Service

  • We offer you 7 days a week tech help and support by using a lightning fast ticket system built into your Control Panel. You can easily write to us anytime about any of the applications that come pre–configured on the virtual server, this includes the desired Linux OS version, the server administration panel and our custom designed Web Hosting Control Panel.

  • Intuitive help center

  • A Descriptive Help Zone

  • Each part of the Web Hosting Control Panel that comes cost–free with your VPS has an incorporated article base. There’s a group of descriptive how to content articles and a choice of step–by–step video tutorials that illustrate all the regular web site control jobs. You can use them by clicking on the Help or Video keys in the top right corner of each Control Panel section.